Our Terms & Conditions & Guarantee
Without prejudice to any remedies that the company might have in the cancellation of an order by the purchaser, the company reserves the right to recover such costs that have occurred, however incurred.
CS Paving & Surfacing shall not be held responsible for the minor departures from the contract specifications or drawings made necessary by site conditions or unforeseen circumstances.
CS Paving & Surfacing will endeavor to make the new surface as level as practically possible. A tolerance of 20mm per m² is allowed.
In addition to its statutory obligations, CS Paving & Surfacing offer a 5 year guarantee period on completion of the project and will make good, free of charge, any defects which are due to faulty workmanship or materials, provided the facility is treated with reasonable care and any maintenance instructions have been adhered to. Written notice of any claim against this guarantee must be received within 14 days of the guarantee period.
CS Paving & Surfacing cannot be held responsible for the on-going structural or matrix condition of existing surfaces, or new surfaces laid by others.
It is the responsibility of the buyer to inform CS Paving & Surfacing of any existing and unwanted pooling of water prior to installation. Whilst every effort will be taken to remove any reported pooling, CS Paving & Surfacing can accept no responsibility for standing water or other drainage issues on existing surfaces or new surfaces laid by others.
It is important to note that the paving or driveway installation is only suitable for use where the maximum weight of a vehicle using the surface does not exceed 2.5 tonnes and as such, the guarantee will not extend to such circumstances.
The guarantee does not cover the following:-
Damage caused by forceful impact, point loading (inc. high heels), other mechanical damage and excessive usage.
Damage caused by stones in tyres or dry steering.
Damage or staining caused by chemicals, solvents (general external agents).
Damage caused by repairs made to, or adjacent to, the surface or underlying structural layers.
A decrease in permeability caused by ingress of dirt, fine materials or other causes.
Mineralogical variations (this includes rust spotting) in the aggregate, which have an effect on its aesthetical, physical or mechanical properties.
Damage as tree roots and deformation of any underlying structural layers or sink-age. Whilst resin bound surfacing is porous, it is only as porous as the natural soils will allow and in some circumstances will puddle for a short period of time until it is allowed to disburse.
Hairline fractures may occur in very infrequent cases. This does not affect the overall performance of the surface and cannot be regarded as a defect. Any severe cracking forming within the surface will be mass filled by the company.
The nature of the materials and processes used make it unavoidable that apparent variation in texture and colour of the surface material may occur. Whilst every possible care will be exercised, the company cannot guarantee colour and texture matching closer to tolerances than those inherent in the materials and processes used. Once the surface is laid over time it may lose its shine and texture.
CS Paving & Surfacing will not be held responsible for the area while off site during the drying stage. The property owner will be responsible for ensuring the safety and protection of the surface.
Please ensure you read these terms & conditions of our services and should you have any further questions do not hesitate to contact us to discuss this further.